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What Your Operations Dashboard Isn’t Telling You

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By BKN DATA

29 January 2025

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Most dashboards only tell half the story. Learn what metrics really matter when scaling a business.

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Dashboards are essential—but many only scratch the surface. The wrong KPIs can mislead decision-makers and delay action.

In this article, we highlight how to align dashboard design with your growth stage, select the right indicators, and ensure your insights match real-world operations.

Action guide: audit your existing dashboards using our five‑layer maturity rubric, redesign using narrative structures, and integrate leading‑indicator alerts via Slack or Teams so decisions happen in real time.

Inside This Article

  • Key differences between vanity and value metrics
  • 5 must-have KPIs for scaling teams
  • How to tell when your dashboard is lying
  • Tools to clean and contextualize your data

“If you're measuring the wrong thing, you're managing the wrong thing.” – BKN DATA

Turn your dashboards into decision engines.

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